Privacy Policy
Last updated: 27 October 2026
VR Viewer for Insta360 (the “App”) is published by Alexey Plekhanov (a private individual). This policy explains what data the App handles. In short: the App has no accounts, advertising or third-party analytics, and most features work entirely on your headset. A few optional features (the Telegram companion bot and 360° live) use a small service we run; what they handle is described in section 4.
1. Data we collect
The App does not create accounts and does not include analytics or advertising SDKs. Unless you use one of the optional features in section 4, or write to the developer from the App (section 5), no personal data is sent to us.
2. Data stored on your device
To work offline and load faster, the App stores the following locally on your headset only:
- Transcoded / cached copies of videos you have opened.
- A history of public share links you have opened (link, title, thumbnail, last-opened time).
- Your app settings (language, cache limit).
This data never leaves your device through us. You can delete it at any time inside the App (Settings → Clear cache, and the ✕ / “Clear all” controls in the cloud history).
3. Network requests & third parties
- Insta360 / Arashi Vision: when you open a public Insta360 share link, the App requests that public content directly from Insta360’s servers. Such requests are subject to Insta360’s own privacy practices. The App only accesses links you choose to open.
- Meta: the App uses the Meta Platform entitlement check to verify your purchase or trial. This license check is processed by Meta and is subject to Meta’s privacy policy. We do not receive your Meta account details.
- Telegram and Cloudflare: used only by the optional features in section 4 and by the feedback chat (section 5).
We do not sell or rent any data.
4. Optional Telegram features and live broadcasts
If you link the App to Telegram (Cloud → Telegram), the companion bot @vr360instabot and our service (hosted on Cloudflare) are used to deliver what you share. For this we store a random identifier of your headset, your Telegram chat ID and display name, and, for each photo or clip you send, its Telegram file references and technical details (type, resolution, size, time) and view counts. The files themselves are stored by Telegram in your chat with the bot and are subject to Telegram’s privacy policy. Anyone who has the link to a shared photo or clip can view it. To keep the service working and diagnose problems, the developer may occasionally review shared items; we also keep aggregated usage counts (for example, the number of shares per day).
A 360° live broadcast is sent from your headset directly to its viewers (WebRTC); our service only helps the devices connect and does not record the stream. Optional Telegram Stars tips are processed by Telegram; we only see the amount.
You can unlink Telegram at any time in the App (Cloud → Telegram → Unlink) and delete messages in your chat with the bot. To have the remaining data removed, contact us at the address below.
5. Feedback chat with the developer
If you write to the developer from the App (menu → Feedback, or the rating form), your message is sent to our service (hosted on Cloudflare) and forwarded to the developer’s Telegram through the bot @vr_viewer_support_bot; the developer’s replies come back the same way and are shown in the App. No account is needed: the App creates a random identifier for your installation. We store the conversation (your messages, the developer’s replies, times) linked only to that identifier. If the “Attach tech info” option is on (you can switch it off before sending), the message also includes your headset model, app version, the last camera model used, the app language and a few recent error lines from the App — exactly what is listed next to the option. Attachments you choose (a screenshot or screen recording from your headset, or a snapshot of the current view) are sent to the developer’s Telegram and are subject to Telegram’s privacy policy. To have a conversation deleted, write to us in the chat or at the address below.
6. Device permissions
- USB: to read videos from a connected Insta360 camera. We only read media files; we never modify or delete them.
- Internet: to open public cloud share links, to verify your license and for the optional features in section 4 and the feedback chat.
- Camera (optional): only used if you scan a share-card QR code. Camera frames are processed on-device to read the code and are never stored or transmitted.
- Photos and videos (optional): only asked when you open the attachment picker in the feedback chat, to list your headset’s screenshots and screen recordings. Only the file you pick is sent.
7. Children
The App is not directed to children and does not knowingly collect data from anyone.
8. Changes
We may update this policy; the “last updated” date will change accordingly.
9. Contact
Questions about privacy: support@iq4u.kz.
Independent app. Not affiliated with, sponsored by, or endorsed by Insta360 / Arashi Vision or Meta.